Do you have a guarantee, and what is your return policy?
Wired Up Beads offers friendly customer service with an unconditional, full money-back guarantee. All merchandise and services are guaranteed to meet your satisfaction. You may exchange merchandise or make returns within 30 days of your purchase. For returns, your money will be completely refunded within 30 days.
What method do you use for shipping?
Wired Up Beads normally ships using the UPS or USPS automated systems. Our shipping and handling charges are based on weight and are set to correspond as close to actual shipping charges as possible. Our shipping department works Monday through Friday, except for official holidays. We are able to offer expedited shipping, but please keep in mind that our shipping department is closed on weekends and holidays.
If you have any questions or special needs, please feel free to contact us at 801-409-0753.
Do you ship internationally?
Yes, we value our Wired Up Beads friends who live all over the world. We usually ship using the United States Postal Service automated shipping charges, but can use other methods when requested. We know that international shipping is expensive, but we make every effort to get your packages to you as fast and economically as possible.