Wired Up Beads

Frequently Asked Questions


 FAQ's

What is your return policy? TOP

We offer a "no questions asked, full money-back guarantee." All merchandise and services are guaranteed to meet your satisfaction.  You may exchange merchandise or make returns within 30 days of your purchase. For returns, your money will be completely refunded within 30 days.


What method do you use for shipping? TOP
We normally ship using UPS or USPS. Our shipping and handling charges are set to correspond with dollar amounts purchased. For purchases less than $50.00, the charge is $5.95. A fee of $2.00 is added for each additional $50.00 in merchandise, with a maximum shipping charge for the US being set at $13.95.

In most cases, the amount of the shipping and handling charges are very close to or even less than the actual costs. If at any time you have specific questions related to shipping, please feel free to contact us by clicking HERE:


Do you sell and ship to countries outside the United States? TOP
Yes, we value our WUB friends who live all over the world. We usually ship using the United States Postal Service, but can use other methods when requested.

We highly recommend that payment be handled through Pay Pal because we have found this to be the most reliable and convenient way to handle international purchases. There may be additional shipping charges, but we take care of the difference for 1st Class International Shipping whenever possible.


What are your class enrollment policies? TOP
We value our students and want their learning experiences to be the best in quality.  To allow us to serve you better, we have developed the following class enrollment policies. 

We ask that you complete your enrollment through our website or by calling us at 817-421-3030.  Payment in full will reserve your space in class.  Partial payments are not accepted.

Cancellation with  at least 14 days notice is eligible for a full refund that will be issued within 30 days of the cancellation.   For cancellations made between 7 and 14 days of the class, a 50% refund will be offered, with a full refund provided if a replacement can be secured.  Any cancellations made within 6 days of the class will be eligible for a refund only if a replacement student enrolls.  Wired Up Beads will make every effort to fill vacated seats so that a full refund can be offered.

Do you guarantee your classes? TOP

Classes are designed to meet student needs. If you attend a class and it is not what you expected, you may request a refund of the teaching fee and it will be returned to you in full within 30 days. If you complete a class, but later have questions about class material, feel free to contact Patti. You can email by clicking on the link at the top of the page that says "Contact Us."